Make an Online Appointment
Please fill in the form below to make an online appointment.
IMPORTANT POINTS TO NOTE
- The lead time to make an online appointment is four (4) working days, excluding the day of application. During peak periods, the required lead time may take more than 4 working days.
Note: As we are experiencing high demand due to the release of new BTOs, appointment for some areas may take longer than usual to be fulfilled.
- All appointment slots are subject to availability. After your online application on your preferred appointment date/time, we will contact you via the provided phone number to confirm the appointment by the next working day of your online application. A longer time may be taken during peak periods.
Our online application processing hours, excluding Sundays and Public Holidays are as follows:
Mon to Fri: 8:30am to 4:30pm
Sat: 9:00am to 11:30am
For emergencies like gas leak, supply interruption and low pressure, you can contact the 24-hour emergency hotline at 1800-752 1800.
- For your convenience, we accept service requests from the interior design company or the renovation contractor who has been appointed to act on your behalf.
- Online applications cannot be submitted more than two (2) months from the date of application.