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Terms & Condition

  1. Upon submission of your order request, City Gas will schedule an installation appointment date within 1 to 2 working days. While we strive to respond to you within the shortest time possible, it may be extended depending on the volume of orders we received.
  2. All gas appointments requires 4 working days advance notice. (Subjected to availability)
  3. Please note that you need to engage your own plumbers and electricians for the heater and dryer, where plumber is to assist with the extension of water pipes (hot and cold water pipes) to the heater. Electricians will assist with the fixing of power points for the heater and/or dryer.
  4. All gas water heaters and gas clothes dryers must be installed either at the service yard or in the kitchen, with exception to the Rinnai REU-10RFM which can only be installed at the service yard.
  5. An installation fee of $150 (exc. GST) is applicable for gas clothes dryer.
  6. All charges will be billed to your SP Service account. Only payment for gas water heaters and gas clothes dryer can be made at City Gas Gallery outlets once you have received the order confirmation.



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