Make an Online Appointment

Please fill in the form below to make an online appointment.


  1. The lead time to make an online appointment is four (4) working days, excluding the day of application. During peak periods, the required lead time may take more than 4 working days.
    Note: As we are experiencing high demand due to the seasonal peak period, appointment for some areas may take longer than usual to be fulfilled.
  2. All appointment slots are subject to availability. After your online application on your preferred appointment date/time, we will contact you via the provided phone number to confirm the appointment by the next working day of your online application. A longer time may be taken during peak periods.
  3. Our online application processing hours, excluding Sundays and Public Holidays are as follows:

    Mon to Fri:      8:30am to 4:30pm
    Sat:                      9:00am to 11:30am

    Please take note of installation appointments and operating hours during the Lunar New Year holidays:

    The last appointment date for installation works is on 14 February 2018. All installation works will resume on 26 February 2018.
    Express fee of $50.00 is applicable for any gas activation appointments scheduled between 19 and 24 January 2018.

    The enquiry hotline 1800-555 1661 will be available from 8am to 12.30pm on 15 February and will remain close till 18 February. We will be back to serve you again on Monday, 19 February 2018.

    For emergencies like gas leak, supply interruption and low pressure, you can contact the 24-hour emergency hotline at 1800-752 1800.

  4. For your convenience, we accept service requests from the interior design company or the renovation contractor who has been appointed to act on your behalf.
  5. Online applications cannot be submitted more than two (2) months from the date of application.