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Useful Info

FAQ

Fast answers to common questions. Learn more about City Gas’ products and services here.

 

General

Is the gas supplied by City Gas safe?
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Why choose City Gas rather than bottled gas?
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Is there a minimum charge for using City Gas?
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What should I do if I wish to make alterations to gas pipes or position of gas appliances?
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What should I do if I wish to relocate the Gas Meter to outside my HDB unit?
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What should I do if I suspect a gas leak?
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Gas Water Heater

Will the gas water heater occupy a lot of space?
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Is it difficult to operate?
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How do I adjust the hot water temperature?
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Gas Clothes Dryers

Are Gas Clothes Dryers easy to operate?
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Are Gas Clothes Dryers safe?
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Is it is more costly to run on gas than electricity?
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Where can I install the Gas Clothes Dryer and does it occupy a lot of space?
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What are the charges like for installing a Gas Clothes Dryer?
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Where can I purchase a Gas Clothes Dryer?
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Installation and Maintenance Charges

Why are there charges for the turning on or termination of gas supply?
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What is the procedure involved to turn on the gas supply?
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What is the procedure involved to terminate the gas supply?
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Is the charge for the turning on of gas supply imposed on top of the standard gas pipe installation charge?
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Will the service charge be imposed on me if I were to apply for temporary gas supply termination due to renovation works?
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How will the service charges be billed?
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Where do I view the full list of standard gas installation charges?
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Where can I direct any further enquiries to?
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